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Knowledge base
Login Features (2)
Login Particularities (30)
General login information
Is your bank not listed under the login special cases?
1822direkt
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Universal Banking Access (UBA) (2)
What is UBA?
Is it safe to use?
KWSX (4)
General information (5)
How does the account switch service work?
What exactly does "payment partner" mean?
Account change without online banking/ registration
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What happens after the account switch is completed? (4)
Response from your payment partners:
Account switch package / protocol
Online payment partners
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Switch status (6)
Your personal switch status
standing orders
Payment partners that you have to inform by yourself
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How does the account switch service work in detail? (4)
How does the conversion of standing and exemption orders take place?
What should I do if the payment partner's data is incomplete or missing?
What does the cover letter to the payment partner look like?
View all 4
Bank account verification (4)
General (3)
Bank account verification
What details are required for account verification?
Are there any costs for verifying my bank details?
Methods of bank account verification (3)
Automatic verification via account login
Manual verification via 1-cent transfer
Quick guide to bank account verification
Security & technical questions (2)
Is automatic verification secure?
How is my data protected?
Method & timing (2)
How long does the automatic bank account verification take?
How long does the manual bank account verification take?