General information

What exactly does "payment partner" mean?
A payment partner is both a credit note (receipt of payment, e.g. your salary) and a debit note (outgoing payment, payments to insurance companies, electr...
Thu, 8 Jul, 2021 at 10:10 AM
How does the account switch service work?
Thanks to our service, the otherwise laborious process of searching for contact details of payment partners and filling out papers is no longer necessary. A...
Thu, 8 Jul, 2021 at 10:15 AM
Account change without online banking/ registration
You also have the option of using the exchange service without registering in online banking.   Possible reasons for this option: You don't have an...
Fri, 29 Oct, 2021 at 10:20 AM
Will all of my payment partners be identified automatically?
This depends on the issuing bank or the account you log into.   Depending on the bank, the availability period varies between 4 days and 13 months. It can...
Wed, 17 Nov, 2021 at 2:58 PM
What happens if the account change service is not completed?
All data will be deleted immediately if you end the account switch by yourself or for technical reasons. You can of course start the process again at any ti...
Wed, 17 Nov, 2021 at 3:04 PM