Deutsche Bank (including former Berliner Bank)

• Login via Web/App: Log in with branch/account number and 5-digit PIN. The 2-digit sub-account number is no longer required. After the first login, you can assign a personal Deutsche Bank ID and password; these will replace the branch/account number and PIN. Authorizations are made via photoTAN or BestSign (mobileTAN is discontinued).
• FinTS/HBCI (banking software):
  • User ID: either “branch number + account number” (e.g., 7001234567, without sub-account) OR your Deutsche Bank ID.
  • User-ID field: leave blank (if mandatory, enter the user ID again).
  • Bank server: https://fints.deutsche-bank.de/
  • Security procedure: photoTAN or BestSign (mobileTAN is no longer supported).
  • Note on account number: Some programs require 10 digits. If necessary, add leading zeros to make the account number 10 digits (e.g., 0123456789).
• HBCI+/Activation: A separate “HBCI+ activation” in online banking is no longer required. Use your (new) login credentials and verify yourself during initial setup in your financial software with photoTAN/BestSign.
• Former Berliner Bank: Logins have been migrated to Deutsche Bank banking; the procedures above also apply here.
• Norisbank: Norisbank has its own logins/processes that must be handled separately (not covered in this DB quick guide).

Example for FinTS user ID:

• Branch 700 + account number 1234567 → User ID: 7001234567 (without sub-account number).
• If the software requires 10 digits: Add leading zero to account number: e.g., 0123456789.

Important changes (overview):

• Sub-account number is no longer required for login.
• mobileTAN has been discontinued; photoTAN (including “push”) and BestSign are active.
• Account/ID logic: After the changeover, login as a person via Deutsche Bank ID is possible; multiple accounts/IDs can be managed/linked.

Note in case of problems with bank login via fino services:

• Check your login credentials (branch/account number or Deutsche Bank ID and PIN/password) for Deutsche Bank.
• Ensure that your TAN procedure is active and functioning (photoTAN or BestSign).
• Check whether third-party provider (TPP) access is enabled and valid at your bank.
• If the problem persists, have your login credentials, TAN procedure and TPP access checked by your bank (e.g., your bank advisor).

The switch to Deutsche Bank ID/password, removal of sub-account number, TAN procedures and FinTS parameters are documented on the official DB pages, here and here.