BBBank – Notes on Account Integration and Login (as of September 2025)
BBBank online banking enables you to centrally manage your accounts, cards, and securities accounts – around the clock, from PC, tablet, or smartphone. You can make transfers, manage standing orders, use your mailbox, and handle many services online.
Login notes for BBBank online banking:
- Access is via your VR-NetKey (personal user ID, usually 8 to 10 digits) or a self-assigned alias and your personal PIN (at least 8 digits).
- To authorize transactions and sensitive actions, a TAN procedure is required (e.g., SecureGo plus app, Sm@rt-TAN plus with TAN generator).
- If you have problems with your login credentials or PIN, you can reset them using the “Forgot login credentials?” function on the login page.
- After several failed attempts, access will be blocked for security reasons. Unblocking is possible via support.
- The login credentials are valid for both online banking and the BBBank banking app.
TAN procedures:
- SecureGo plus: Authorize transactions via the app on your smartphone (push TAN, biometric authentication possible).
- Sm@rt-TAN plus: Generate TANs using a TAN generator, independent of your smartphone.
- Setup and management of TAN procedures is done in your BBBank online banking portal.
Note in case of problems with bank login via fino services:
- Check your login credentials (VR-NetKey/alias and PIN) for BBBank online banking.
- Ensure that your TAN procedure (SecureGo plus or Sm@rt-TAN plus) is active and functioning.
- Check whether third-party provider access is enabled and valid at your bank.
- If the problem persists, have your login credentials, TAN procedure, and permissions checked by BBBank.
Help pages & further information:
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article