During a check in the branch, you make an appointment with your customer at the end of the account switch, where you can check the individual payment partners and change them if necessary. You will receive a notification as soon as all payment partners have been entered. There are 5 days for entering, checking and supplementing the payment partners. After this period has expired, the payment partners will be taken over as entered and a compulsory dispatch of the information will be triggered.




Please note the deadline for processing, the deadlines are set by law and cannot be extended.


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