General information 5

• What's fino?
• How does the service work?
• How much does the address switch cost?
• I don't have online banking. Can I still use the digital address switch?
• What exactly does "contractual partner" mean?

technical 4

• Are all my contract partners automatically recognized?
• What happens if the address switch is aborted?
• What do I have to do if the data of the contract partners is incomplete or missing?
• After logging in to my old bank, I am not shown any contractual partners at all. What is the reason for this?

about the process 9

• How does the address switching service work?
• Why is it only possible to change the bank details of some contract partners online?
• Do I get a copy of the cover letter?
• How long does the address switch take?
• Who is indicated as the sender on the averages to the contractors?

See all 9 articles

Safety and secruity 3

• Why are the access data of my bank required?
• Which data is processed?
• Are my data safe?